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Customer RMA
Please make yourself familiar with the
RMA request procedure
and General Terms and Conditions (Part 2 - Warranty terms and Warranty exemptions)
before returning the product.
Hatteland Technology AS is not responsible for any data loss resulting from software/hardware failure and the customer is
advised to backup critical data regularly.
We reserve the right to erase any harddrive / SSD as deemed necessary to diagnose and test the product, and return the
product with the same software as when sold.
Backup and preservation of harddrive / SSD contents can be provided as an additional service, where possible. If
required, please note this in the Error Description field below.
RMAs older than 6 months will be discarded. New RMA will be needed in order to return the unit at a later time.
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Company Name
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Full Hatteland Serial No
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Your Email
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Contact Name
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*
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Phone number
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Your reference number
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Error type
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Fault description
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Location (country)
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Select preferred service partner
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Return Address:
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Company Name
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First Name
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Attn
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Addr1
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Addr2
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ZIP, City
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Country
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State/Region
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All fields marked with an asterix (*) are required in order to request an RMA!
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