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Customer RMA
Please make yourself familiar with the RMA request procedure and General Terms and Conditions (Part 2 - Warranty terms and Warranty exemptions) before returning the product.
Hatteland Technology AS is not responsible for any data loss resulting from software/hardware failure and the customer is advised to backup critical data regularly.
We reserve the right to erase any harddrive / SSD as deemed necessary to diagnose and test the product, and return the product with the same software as when sold.
Backup and preservation of harddrive / SSD contents can be provided as an additional service, where possible. If required, please note this in the Error Description field below.
RMAs older than 6 months will be discarded. New RMA will be needed in order to return the unit at a later time.


Company Name ? *
Full Hatteland Serial No ? *
Your Email ? *
Contact Name ? *
Phone number ?
Your reference number ? *
Error type ? *
Fault description ? *
Location (country)
Select preferred service partner ? *


Return Address:
Company Name *
First Name
Attn
Addr1 *
Addr2
ZIP, City , * *
Country *
State/Region


All fields marked with an asterix (*) are required in order to request an RMA!
Hatteland Technology AS, Eikeskogvegen 52, N-5570 Aksdal, Norway - Tel. (+47) 4814 2200
e-mail: service@hattelandtechnology.com - Copyright © 2019 Hatteland Technology AS